question

bohyeon avatar image
bohyeon asked bohyeon commented

Issue with OrderType Settings Disabled on Clover Dashboard

I’m trying to configure the OrderType settings on the Clover dashboard for a specific account, but the option is not available. Previously, I was able to configure the OrderType on the dashboard for another location. What could be the reason for this?


I suspect that the availability of OrderType settings might depend on the Service Plan. Could this be the case?

1728004501385.png

clover developer communityMerchant
1728004501385.png (195.1 KiB)
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
parquet76 avatar image
parquet76 answered bohyeon commented

It's is tied to the service plan as you guessed.

1 comment
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

bohyeon avatar image bohyeon commented ·

Thank you for the response!
I’m currently checking the Clover pricing page. From what I see, it looks like only the "Table Service Restaurant" and "Counter Service Restaurant" software plans can use OrderType, while the "Register," "Payments," and "Essentials" plans cannot configure or use OrderType. Is that correct?

Additionally, are only the "Table Service Restaurant" and "Counter Service Restaurant" plans able to register orders via the Clover API, while the "Register," "Payments," and "Essentials" plans cannot register orders through the API?

0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community