question

Corey avatar image
Corey asked ben-m answered

URGENT: Web API is down

I am getting a lot of support calls stating that orders are not coming in. logging to the Register App, I discovered that the POS system is not able to sync to the Cloud. I was able to verify this on a live merchant. Merchants think that is my app when the culprit is the Web API. Can someone please look into this? And is it possible to give users a notification on the POS system letting them know that Clover is down? I am afraid that this will cost me subscribers.

REST API
10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
ben-m avatar image
ben-m answered

I was able to create an order in production through the Ecommerce API.

Maybe being more specific would be helpful here. Which endpoint exactly is not working, and what is it returning instead of the normal order?

10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community