question

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z-order asked

On REST PAY DISPLAY API, /v1/device/read-tip (Get a tip) api is not working

Hello Clover Team,

After hours of trying different methods and searching for the similar issues on the forum, I found that this is due to configuration error.

This is our payment flow as shown in the picture:

  1. Order on Our App
  2. Payment Flow Starts on Station Solo by ASKING FOR A TIP (ERROR!! This page is skipped) *Tip page is successfully displaying on Flex but not on Station Solo
  3. Total amount to be paid displaying
  4. Receipt Option Selection Page

***On REST PAY DISPLAY API, /v1/device/read-tip (Get a tip) api is not working***

The response data of the api with error is

  • {"code":"processing_error","message":"User initiated cancel","requestId":"33757337-14515","requestType":"READ_TIP","type":"api_error"}

Error not showing tip screen or payment screen when paying through REST PAY DISPLAY API on ONLY STATION SOLO (DEV KIT).

Under the same setting, Flex (3rd Generation) DEV KIT works fine.

Please, re-configure our STATION SOLO (DEV KIT) for us to keep testing payment flow.

Thank you,

REST API
10 |2000

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