orders history limited to 90 days?

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Reagan Ammann asked May 15, '24 bryanvargas answered May 21, '24

orders history limited to 90 days?

The orders query API (https://docs.clover.com/reference/ordergetorders) now states:

Note: Search results for the list of orders list is restricted to the last 90 days if the filter fields include: [deletedTime, externalReferenceId, createdTime, total, payType, title, note, state, manualTransaction, cardTransaction.last4, testMode, touched]

Can we really not query orders back more than 90 days?? If so, why? Seems like if we're being sensible in filtering for reasonable subset of results this should be allowed. Frustrating, because I need to find orders from last year containing a specific inventory item. The web dashboard is very unhelpful in that respect, so the API is my only option.

Orders

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Answer 1 · 2024-05-15T09:43:11Z

waynef11 answered May 15, '24 waynef11 edited May 16, '24

If you have access to historical data exports or backups, you might find the required information there. These exports often include older records beyond the 90-day limit. And create a custom solution within your application to periodically archive or store relevant order data outside of Clover’s 90-day window. This way, you can maintain a longer history for specific use cases. aarp membership cost

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Answer 2 · 2024-05-21T14:28:25Z

bryanvargas answered May 21, '24

Have you tried looking into https://docs.clover.com/docs/exporting-merchant-data

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