APIs are not returning the SKU for the item through the API

I am using PayTraQer to export the sales from clover to QuickBooks for my client. When we initially set it up and tested it everythign worked fine. But now we have over 250K in uncategorized income and sales. After copious hours with PayTraQer support team it was discovered that the clover API was returning the sku for some sales but not for others. All items have a sku in our inventory.

for example

Transaction with SKU: 9WPT985VAE5W8

Transaction without SKU: 80KGE5ZP315TY

9WPT985VAE5W8.txt 80KGE5ZP315TY.txt

clover-json.zip

I am kindly requesting the Clover support team to provide clarification on why the APIs are not returning the SKU for the item through the API. Addressing this issue with their assistance should help resolve the matter.

any help will be greatly appreciated .

Thank you,

Leigh