I am currently creating custom orders using the REST API, and I am also using labels to tag the items. I am now calling the print_events API, but the event status does not change from 'created' and the orders are not printed. Additionally, will custom order modifiers be printed?
Do I need any app to connect with the Clover device, or is there any other issue?
Clover doesn't support printing orders with custom modifiers. Please add the modifier to the inventory and assign it to the inventory item.
Yes, I already added the modifiers to inventory and created custom orders, but once again, the orders are not printing after sending the print_event API request, and the event status remains 'created'.
Yes, I've tried sending the orders without any modifiers in custom orders, but they still aren't printing. I'm doing this in a live production environment.
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