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Derek Ward avatar image
Derek Ward asked jefflawson1 edited

What does the "CREDITED" paymentState mean?

I would like to use the paymentState to determine whether an order is open or complete but I cannot find an explanation of the different paymentState values. Specifically, I would like to know what the "CREDITED" state means.


I also see that this field previously had some issues. (https://community.clover.com/questions/23985/same-order-id-having-different-paymentstate.html)

Have these issues been resolved and is this field reliable and alway present on an order response?

Orderspaymentstate
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jefflawson1 avatar image jefflawson1 commented ·

"CREDITED" paymentState likely indicates successful credit or refund. You should check API documentation for reliability and how it affects order status determination.

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bryanvargas avatar image
bryanvargas answered

an order refunded using Refunds app or Manual Transaction App will have the order status as 'CREDITED'/'Manually Refunded'. I see the ticket we had was status as fixed. I would recommend running some test orders, paying them out, refunding them and see the different states.

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