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djiang122 asked techsupport sent

Tap Surcharge

Good day, need some help on this tough one.

Model Flex 3. Surcharge applies properly on transactions with card inserted in the machine. However, surcharge does not show or apply if the transaction is done with tap.

Thank you in advance.

Clover Flex
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bryanvargas avatar image bryanvargas ♦♦ commented ·
Do you know if the transactions was 100% credit because any debit(signature/ PIN) are not allowed for surcharging.
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djiang122 avatar image djiang122 bryanvargas ♦♦ commented ·
Its only for debit, the surcharge correctly applies on cards inserted.
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