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an-ez-technician asked an-ez-technician commented

Manual Close out Across Multiple Devices

I have a client who's wanting to perform manual closeouts between their devices.

It was asked, since the other device is on road while they are working.

What would be the process for this?

I tried calling clover directly a few times, but kept getting bounced around on this.

I'm thinking it's something to deal with the backend, but not entirely sure there.

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bryanvargas answered an-ez-technician commented

If the devices are on the same account a closeout will close out all transactions on all devices. You cannot individually closeout a device transactions

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an-ez-technician avatar image an-ez-technician commented ·
That's what I thought, since it requires an additional MID basically for them to actually do that kind of thing.

I remember reading up about that somewhere, with someone mentioning to clover doing something like that. I guess since the feature is a one-off from the standardize function, not something that is sought after as much.


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