We are newly migrated to clover from payeezy. On the production URLs we are getting and passing a presumably valid token as source, but whatever we put in for amount generates this error, invalid_charge_amount. The docs regarding error codes state: The amount provided exceeds the amount allowed by Clover. If possible, split the charge or order into smaller amounts and retry as two transactions. If the customer's source token is single-use, the card will need to be tokenized again before attempting a second request when the first succeeds.
The token is fresh and unused when making the request, and even for an amount of 100 ($1.00) it fails. The control panel indicates we have a transaction limit of $99,999.99 so that should not be triggering this error message.
We have tried reformatting the amount in every conceivable variation but always get the same error message. We have also tried with and without an Idempotency-Key, as your documentation depending on which page you look, may or may not include that header, but seems to make no difference. Any suggestions? Thank you.
