question

Thank you Bryan for your suggestion.We are planing to have a phone call with your support team.

In the meantime, I wanted to ask you about what we should expect to see in Wordpress (in the account), when the payment is authorized.

We made another test on June 29th, and the payment it still in process in Woocommerce, the money has been blocked in the account but not debited, and my client (the seller) said she cannot see it in Clover. For me it is clear that we are missing a step, but again, your documentation is not clear about it.

Thanks in advanced for your response

If transactions made through the Clover Payments for WooCommerce plugin are not being deposited into your account and are being refunded to customers after a day, there could be several potential reasons for this issue. Here are some possible causes and steps to troubleshoot the problem, Double-check the configuration settings within the Clover Payments for WooCommerce virtual assistant plugin. Ensure that you have correctly set up your payment processor account and linked it to your bank account for deposit. Some payment processors require bank account verification before processing payments. Check if your bank account is verified with the payment processor. Verify that the payment gateway you are using with the Clover Payments plugin is properly configured. Check for any error messages or logs related to the payment processing.

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