Export API 403 error

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dev11 asked Jun 13, '23 bryanvargas commented Jun 20, '23

Export API 403 error

Hi,

I'm using the Export API to get the merchant's history of payments but get 403 Error: You do not have the required permissions to create this export.

The app already has the following permissions: Customers Read, Merchant Read, Inventory Read, Orders Read and Payments Read. What are the other permissions are required?

For troubleshooting, I re-installed the app on merchant account and generated new token through the OAuth flow but the issue persists.

The Export API works fine on sandbox with the above permissions.

App ID: 73MP7ZT17W8J2

REST API OAuth access token

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Answer 1 · 2023-06-13T14:49:12Z

bryanvargas answered Jun 13, '23 bryanvargas commented Jun 20, '23

You will have to get special permission from Clover Developer Relations outlined in this doc: https://docs.clover.com/docs/exporting-merchant-data

2

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dev11 commented · Jun 16, 2023 at 06:18 PM

Hi, yes, I emailed developer-relations@devrel.clover.com about 2 weeks ago about the 403 error for export API but they only advised to request for all the read permissions and reinstall the app on the merchant. They didn't mention any special permissions required and there's been no communication since. How should I proceed?

The app ID is 73MP7ZT17W8J2.

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bryanvargas ♦♦ dev11 commented · Jun 20, 2023 at 06:44 PM

They are working on adding it to your account, once it is approved, DevRel will reach back out to you via email

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