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davanne avatar image
davanne asked bryanvargas commented

Hosted Checkout Payment Failures

Our app users are currently unable to process payments through the Hosted Checkout service. The last successful payment was on 16/05/2023. The error message simply states "unable to process payments.


Anyone else having this issue?

Payments
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owobotdev avatar image owobotdev commented ·

Exactly the same issue and start date! I called customer support but they told me that nothing is wrong... I highly doubt this since it's occurring on hosted checkout. Definitely something wrong on their end. When trying to make a payment on the hosted checkout, it returns a 500 Internal Error code.

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bryanvargas avatar image bryanvargas ♦♦ commented ·

We are looking into this

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owobotdev avatar image owobotdev bryanvargas ♦♦ commented ·
It looks like things starting working again on 5/24! Thank you!
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samineanne avatar image samineanne commented ·

I have the same problem as you and not solve it

bad ice cream

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bryanvargas avatar image bryanvargas ♦♦ commented ·
This issue was resolved
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