question

ycb avatar image
ycb asked jacksmith35 answered

Clear print Job if it fails printing

Hi,
Is there a way to remove/clear a print job if it fails printing?
We print receipt for the customer on our kiosk app. so we want to prevent customer from printing all previous failed print jobs.

Clover Android SDKPrint
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Jeffrey Blattman avatar image
Jeffrey Blattman answered

Diagnostics > Print Queue > Clear.

Note that unprinted jobs will automatically clear after 60 minutes.

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

ycb avatar image
ycb answered

Thank you for your response. Is it possible to achieve that using the android SDK?

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

beinglis avatar image
beinglis answered

Hi, yes, you can clear failed print jobs to prevent them from being printed again. Most operating systems and printers have options to manage print queues. For Windows, you can open the "Printers & Scanners" settings, select your printer, and view the print queue to cancel or clear specific jobs. On macOS, go to "System Preferences," select "Printers & Scanners," choose your printer, and access the print queue to manage jobs. For kiosk systems, you might need to access the printer's web interface or management software to clear the queue. Additionally, consider implementing error-handling logic in your kiosk app to automatically clear failed jobs or prompt users before reprinting. If you’re exploring opportunities like an Emirates job opportunity that involves print management, you might gain further insights into effective print job handling techniques.

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

tomdanny avatar image
tomdanny answered

"Clear Print Job if it Fails Printing." Our custom keyrings are perfect for professionals who value efficiency and reliability. Durable and stylish, these keyrings help you keep your keys organized while reminding you of the importance of resolving printing issues quickly. Carry a symbol of your commitment to smooth operations and problem-solving with our custom keyrings. Stay prepared and efficient with an accessory that represents your dedication to keeping things running smoothly.

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

jacksmith35 avatar image
jacksmith35 answered

Yes, you can manage failed print jobs to prevent customers from reprinting them. One way is to clear the print queue programmatically. For example, on Windows, you can stop the spooler service, delete any files in the print queue, and then restart the service. You could set up your kiosk app to run this automatically whenever a failed print job is detected. Alternatively, you could check if the printer’s API allows for error handling to cancel failed jobs, as many have a Cancel method you can use. Another option is to set up a background process that monitors print status. If it detects a failure, it could clear the print queue or prevent the failed job from being retried.

10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community