Hi,
We randomly get a 429 on the orders endpoint when we only make one API call. We run these overnight as cron jobs. When they fail and we rerun them, they always work. The calls are setting a limit of 1000 and the code will make additional calls if pagination is required. However, I can see for all the dates involved, that the number of results is always less than this.
Hope you can help.
Regards
Graham
Hello Graham, which orders endpoint are you using? REST Platform API, E-Commerce, export?
Hello we recommend you use our Export API for obtaining bulk order data from your merchants. It is possible that the extra pagination calls, multiplied by the number of merchants you are pulling data from, is causing you to hit your rate limit and resulting in the 429 response. More details on rate limits and 429 prevention here.
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