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jagan avatar image
jagan asked jagan commented

Printer Issues

Hi,

Our restaurant has three printers, and all the items are specified with printer labels to print on that particular printer. For example, Printer1 must print only 15 items, printer2 must print all the items, and printer3 must print only ten items. This configuration works nicely when we place the orders in the clover device, but when we place the orders through API, Printer 2 and 3 work as per the configuration, but printer1 prints all the items. Can you help us to sort out the issue?


REST API
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Jeffrey Blattman avatar image Jeffrey Blattman ♦♦ commented ·
Can you take a look at "Printers > Managing printer ... for online ordering". Perhaps you could add a screen capture of this to your post?
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jagan avatar image jagan Jeffrey Blattman ♦♦ commented ·

This is what I can see on online ordering prnt.png

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Jeffrey Blattman avatar image Jeffrey Blattman ♦♦ jagan commented ·
Sorry, I mean do that on the device.
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