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coder12 avatar image
coder12 asked coder12 commented

Change Account Type and Display Name

Hi, I have a clover developer account and have an approved app on there. I am trying to change my account type from individual developer to a company, but it is not letting me. The option to change that seems to be disabled. Please let me know if and how I can change my account to an organization account and how I can change my display name as well.

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1 Answer

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sonalsonavane avatar image
sonalsonavane answered coder12 commented
,

Hi, can you please email Clover at developer-relations@devrel.clover.com with the following information:

  • Your developer account name and UUID
  • The type of request and reason for the request (name/email change or full account transfer)

Thanks.

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coder12 avatar image coder12 commented ·
Hi, Thanks for the response. I enabled two factor authentication on my account and for some reason i cannot login as the 2FA code isnt working. I am unable to contact support as well as I do not have access to the account. Can you please help me solve this issue?
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natalieclover avatar image natalieclover ♦♦ coder12 commented ·

Hello,

Like Sonal said, you can send over an email to developer-relations@devrel.clover.com.

Once we receive that, we can figure out your UUID, reset your 2FA, and then I can help you with changing your account type and display name.

Thanks!

Natalie

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coder12 avatar image coder12 natalieclover ♦♦ commented ·
Thanks, I have sent an email to that address regarding gaining back access.
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