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gokulselvan avatar image
gokulselvan asked gokulselvan commented

Order Pay Price Mismatch

Hi,


Please refer attached screenshot;

im.png


Here, total price and total paid is mismatching, What is the reason?

Note: Order is created using atomic order API and order is paid using ecommerce order pay API.

Tax is not charged, even though I've added taxable:true in ordertype on creating order. but not charged. What am i missing here?

Ordersecommerce
im.png (22.9 KiB)
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David Marginian avatar image David Marginian ♦♦ commented ·
This is the merchant that I said has VAT enabled, correct? Our ecomm team is looking at the issue. In the meantime, you may want to create a new test merchant that does not have vat enabled to test your orders (new merchant can be created from "Create Test Location" in your developer dashboard, I would create a merchant in the US).
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gokulselvan avatar image gokulselvan David Marginian ♦♦ commented ·

Okay, Ill check that,


But it doesn't seems like that vat case.

In that vat case, there is a amount is charged by applying wheatever tax. (Refer below)

vat.png

But in this case, with out any tax, only the subtotal amount get charged,

im.png


However I'll check with new test merchant.

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David Marginian avatar image David Marginian ♦♦ gokulselvan commented ·
Can you provide the order id?
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