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saiavanigadda avatar image
saiavanigadda asked David Marginian Deactivated answered

URGENT: Unable to add/view Customers from the Register, Customers Apps and Sandbox

Customer app in the dev kits are not working. Getting "Unable to connect to server". Even the same issue on sandbox dashboard. When I tried to add a customer, it says unable to find customer.


Screenshot from DUO:

1639502255581.png

1639502281807.png


Sandbox Dashboard:

When I tried to add a customer, this is shown.

"Customer Not Found"


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1639502281807.png (47.1 KiB)
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David Marginian Deactivated answered

We are aware of the issue from the customer's app and do not have an ETA for a fix. The customers app in the dashboard should be functioning now.

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