question

developer-1 avatar image
developer-1 asked developer-1 commented

OAuth authorize - not found - no app with id

I have some clients that are unable to connect our app to their Clover account. The OAuth response is 'No App with ID'

Our app id is: 5AK3TDMR31TT0

I am able to connect it to my sandbox account just fine.

OAuth
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David Marginian avatar image
David Marginian answered David Marginian commented

Your app is pending approval, production merchants cannot connect to it until it has been approved.


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Thanks David,

We submitted the app on 8/11/21. How long does approval typically take? We have several clients wanting to switch from Square to Clover, can you assist?

- Simon

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Please contact developer relations - developer-relations@devrel.clover.com

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ricardo avatar image
ricardo answered developer-1 commented

Hello Simon,


Thank you for your patience.


We just reached out to you today regarding next steps for your app submission.


Best,

Ricardo

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Thank you Ricardo
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Hi Ricardo,


Not sure if you are receiving my email(s). So, I will continue our conversation here.

I fixed the bug, pricing, and updated our TOS.

How long does it take to finalize the approval (typically)? I know these processes may not be straight-forward, but I'd like to be able to give our customers a time-frame of when they will be able to switch from Square.

Kind regards,
Simon

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Hello Ricardo,

Any updates regarding the next steps in the approval process?

- Simon

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Can I bump this?

Still looking for answers

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@ricardo any updates?

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