We are an EC website, and integrated with the Hosted Checkout service. In both sandbox and production environments, we were able to successfully make payments using credit cards. However, the webhook URL we've configured are not getting hit.
We followed this help article to configure the webhook URL: https://www.clover.com/help/customize-checkout-page/#configure-webhooks
Hours and days after successful payments, we checked our IIS log but there were no signs of our webhook URL getting hit. What could we have done wrong?