when we do a CloseoutRequest on semi -intergrade cloud , the response tell us to close all the tips before we can closeout.

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ubooktoday asked May 14, '21 ubooktoday commented May 15, '21

when we do a CloseoutRequest on semi -intergrade cloud , the response tell us to close all the tips before we can closeout.

Now we run into two issue:

1. we can go to individual ticket to update tips on our POS, however, we can not enter zero if the transaction has no tip.

2. is there way for us to update tip as same as how we do one the mini Clover? Which allow us to update multiple transaction the same request. This mean, we run one request then it will push through all transactions that need to update tips, from here we can update one by one until done.

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Answer 1 · 2021-05-14T23:14:39Z

David Marginian Deactivated answered May 14, '21 ubooktoday commented May 15, '21

1) Not sure what you mean by this.

2) Doesn't your POS have knowledge of all the auths for the day?

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ubooktoday commented · May 15, 2021 at 12:11 AM

1 - TipAdjustAuthRequest - this won't allow us to submit value = 0 . Since Clover requires every transaction must update value is 0 (mean no tip) or any amount.

2. Yes, Our POS can recognize all the transaction that is AUTH. My question is can we save the tips value on our POS then when we closeout, we can push all these new tips value as one, instead we have to do tipadjustauthrequest one transaction as a time.

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