We have updated a test APK in sandbox 2.x.x, and this version download to a few dev devices. I withdrawal the app from the sandbox dashboard and submitted the previous version of 1.x.x, however, 2.x.x keeps getting downloaded on the device instead of 1.x.x even though it has a status of "Submitted". Please advise, thanks.
There is no way to roll back to a previous SDK. You will need to re-upload the older version of the APK and make this the default APK for your app.
I am in sandbox, and tried uploading the same APK under an update 1.x.x version number. However, I get an error "you must increment your APK's versionCode every time you upload. If you are testing and want to get around this, please side-load your app.". Does that imply that I must increment from 2.x.x?
You can either change the version number to be higher than 2.x.x or you can sideload the older APK. Both are valid options.
We have updated a test APK in sandbox 2.x.x, which has been downloaded to a few dev devices. After withdrawing the app from the sandbox dashboard and submitting the previous version 1.x.x, version 2.x.x continues to be downloaded on the devices instead of 1.x.x. Please ensure the sandbox environment has had adequate refresh time to update and reflect the correct version status.
Firstly, ensure that you have correctly submitted version 1.x.x and that it shows a status of "Submitted" in the Google Play Console. Sometimes, changes may take a bit of time to reflect properly across all devices.
Secondly, try clearing the cache and data of the Google Play Store app on the devices where version 2.x.x is persistently downloading. This can help force the Play Store to recognize the latest version availability correctly.
Thirdly, if the issue persists, consider restarting the affected devices. Occasionally, restarting can help refresh the device's connection to the Google Play Store and prompt it to fetch the correct version.
If these steps do not resolve the issue, you may need to wait a bit longer as Google Play updates its systems. If the problem continues, reaching out to Google Play Developer Support for further assistance would be advisable, as they can investigate and provide specific guidance based on the current state of your app in their system. Or you can visit Atlanta Cava Menu.
6 People are following this question.
