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devops-petplanner asked David Marginian commented

Payment API Internal Server Error (500) at mobile application

We are using Clover E-Commerce API for payment processing at our mobile application. The issue we are facing is that we are receiving internal server error 500. The issue is not reproducible every-time we hit the API but happening every now and then.

Following are the response we're getting from order API


/v1/orders/{order_id}/pay

{

"message": "500 Internal Server Error",

"error": {

"type": "api_error",

"code": "processing_error",

"message": "Internal Server Error."

}

}

- API-END-POINT: https://scl-sandbox.dev.clover.com/v1/orders/orderId/pay

We've implemented the clover, never change the implementation, kindly advise the solution. This is highly critical as it has become a blocker for our app launch. We are working on Sandbox.

REST APIe-commerce apiIntents
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Can you provide us with an order id that resulted in a 500 response? The general information you have provided is not enough for us to tell you what the problem may be.

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devops-petplanner answered David Marginian commented

We'll reproducing it, and sharing the order id with you.

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All of the 500s I see are - "Error connecting to payment gateway. Please try again later.". This is, unfortunately a product of our sandbox environment hitting a test/emulated gateway that isn't fault tolerant and has limited capacity. You won't see this in production.

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