question

nicolas avatar image
nicolas asked Jason Wheeler answered

Online ordering - how to assign employee based on device

We are building an online ordering app, that lets customers open an order from their phone. The order is then sent to the Clover POS.

Our scenario is that:
A bar or restaurant has 3 devices
Employee A is clocked in Device 1
Employee B is clocked inDevice 2
Employee A is clocked in Device 3

I would like to assign the order to the employee that is clocked in Device 1. How can I do that?

REST APIe-commerce apiAPI Token
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Jason Wheeler avatar image
Jason Wheeler answered nicolas commented

Clocked in is clocked in across the cloud. So 1 is the same for all. The passcode assigned to each employee will assign the orders to them specifically regardless of which device they are on.


You can go to the device list and specify a prefix code to orders created in different devices, if that helps.

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nicolas avatar image nicolas commented ·

Thanks for replying, what do you mean by this? "The passcode assigned to each employee will assign the orders to them specifically regardless of which device they are on."

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Jason Wheeler answered

When you create the employee profile in the employees app, they have a passcode assigned. When they enter that to get into the system, then any orders they enter will be assigned to them.


They can log in with the same passcode for any terminal. The only reason to log into the same device would be for cash management out of the same drawer. If that is even necessary.

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