Our app returns Tips from the Customer to our App within Clover. We'd like to push the tip amounts into Clover's tipping reports. Is there a way to turn on Tips so we can program the tips right into the Clover system?
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[EDIT Dec 22 2016] Resolved directly with the developer in a private email thread via dev@clover.com. Their payment processor was not properly set up, which is why they received the error message:
Your account is not set up to adjust tips after a transaction, so you can only take tips on-screen on Clover Mini or Mobile devices. Please contact Clover Support for more information.
Usually the processor is set up by default upon signup at www.clover.com/developers, but for some reason, was not this time. If you encounter this error message, please email us at dev@clover.com and we can fix accordingly.
Mark
Hi Mark. I am working on bisibobmerchant account. I have visited the page you have written about (https://www.clover.com/setupapp/m/{MI...). My account is still not set up for tips. It writes:
Your account is not set up to adjust tips after a transaction, so you can only take tips on-screen on Clover Mini or Mobile devices. Please contact Clover Support for more information.
So how can I turn on the tips?
Kind regards, Alex.
Hi @Eveler, Were you able to resolve this issue? I've toggled tips on for your account. Let me know-
Thanks,
Mark
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