When I use ACTION_SECURE_PAY to make a payment in the receipt I see subtotal = 0, even though total amount and tip amount are set correctly. Is it a bug? Is there a way to work around it?
I am using Clover Mini. Subtotal is 0 irrespective of the payment method that I use. Payments go through without any problems on my sandbox. I get a receipt by calling ACTION_START_PRINT_RECEIPTS after successful completion of ACTION_SECURE_PAY.
I suggest you don't call Secure Payments directly and instead use ACTION_CLOVER_PAY. The problem is that the the payment isn't added to the order locally so until the device syncs the order / payments DB will be in an invalid state. Calling ACTION_CLOVER_PAY is a different experience and will give the user the option of various tenders and split payment options however.
Unfortunately there's no way for you to add the payment locally. There's actually quite a few things that need to happen to do that correctly so it's not as trivial as you might thing. I consider it a bug that you don't have a way to do that. I've filed an internal issue to get this fixed.
No, we don't have a public issue tracker and unfortunately I don't have an ETA on a fix. The workaround I wrote above is the only one I'm aware of.
I don't know what is a "product". Do you mean an inventory item? Orders can have custom line items, which are line items not based on an inventory item.
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