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kcinfuse asked ·

Error: Could not capture preauth. Order has 7 line items!

Whenever I am capturing a pre-auth, I get an error message "999, Could not capture preauth. Order has X line items!" where X corresponds with the number of line items in the order.

I've even seen this error with 0 line items.


Can someone give me more detail on what this error message means and how I can rectify it?

PaymentsClover Android SDKPaymentConnector
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David Marginian answered ·

It would be helpful if you could explain how you are integrating with us. You are leaving things quite wide open with this question.

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I'm just trying to pre-auth by using the Clover SDK then capture the pre-auth.

It does seem like we can only capture pre-authorizations if there is only one line item. Is there a reason for that? I can only get it to work with an order with one line item.

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You are using a Remote Pay SDK? Payment Connector?

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kcinfuse avatar image kcinfuse David Marginian ♦♦ ·

I am using the ACTION_SECURE_PAY intent to start secure pay: https://clover.github.io/clover-android-sdk/com/clover/sdk/v1/Intents.html#ACTION_SECURE_PAY


Then I use payment connector to capture it. I tried using solely payment connector but for some reason paymentConnector.preAuth() wasn't triggering the secure payment screen on my Mini Gen 1 or Station 2018.



I also tried using the TRANSACTION_TYPE_CAPTURE_PREAUTH transaction type instead of using paymentConnector.capturePreAuth(), but I couldn't find any examples of how to do it purely via intents

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