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demskigroup avatar image
demskigroup asked ·

Getting orders through api not in clover order panel

I have a specific merchant using a product we created that shows orders. However on some days we are getting orders through the api that should not be there and when we check the orders listed in clover merchant panel they are not there either. Has anyone else experienced this issue?

OrdersMerchant
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1 Answer

Bejoy Nair avatar image
Bejoy Nair answered ·

It might be happening if your merchant device have not synced properly. You are getting the same order using REST api as it is fetching data from the cloud directly.

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