Get and set current employee to an order

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Rohit Bhardwaj asked Apr 1, '20 laverneratwood answered 5 days ago

Get and set current employee to an order

Hi,

I wish to get the current active employee logged into the device. I also wish to assign this employee to the current order which is being created through our app. How can I achieve this?

Also, if a merchant has a couple of devices, and these devices have different logins for employee. Keeping this in mind, how can I assign the active employee to an online order which has been placed using a website? If the notification is sent to these devices, same order will be assigned to different employee. What should I do in order to avoid this?

Please advice.

Orders Employees

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Rohit Bhardwaj commented · Apr 04, 2020 at 04:52 PM

Hello, can anybody help me here?

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David Marginian ♦♦ commented · Apr 04, 2020 at 05:39 PM

To obtain the current employee: https://community.clover.com/questions/12822/how-to-get-currentlogged-in-useremployee-from-devi.htm

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Welcome to the
Clover Developer Community

Answer 1 · 2020-04-08T17:45:00Z

Dan answered Apr 8, '20 Brian commented Dec 12, '22

When an order is created through OrderConnector#createOrder, the employee, if any, provided by the caller is ignored. The active employee is used instead.

You should be able to change the employee associated with an order by calling OrderConnector#updateOrder.

I don't fully understand what you mean by "how can I assign the active employee to an online order which has been placed using a website? If the notification is sent to these devices, same order will be assigned to different employee".

An order can only have one employee. I think an order created through the rest api allows a null employee for an order, but if the order is changed through the clover-android-sdk OrderConnector (e.g. OrderConnector#updateOrder) is called, it will see the null employee and set it to the currently active employee.

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Rohit Bhardwaj commented · Apr 26, 2020 at 03:51 PM

I only wanted to understand if I can assign an employee to an order using create orders API. Your answer clears my doubt. Thank you!

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Brian commented · Dec 12, 2022 at 06:09 PM

Hi Dan. Can you help me, please please!

https://community.clover.com/questions/42561/messagesite-url-not-configured-for-developer-app-x.html
Thank you so much.

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Answer 2 · 2024-05-13T09:58:48Z

laverneratwood answered 5 days ago

In the dynamic realm of business operations, integrating efficient systems is essential, just like ensuring seamless coordination between current employees and orders at JFR Auto Parts. Effectively getting and setting current employees to an order streamlines workflows, enhances productivity, and fosters superior customer service. By assigning the right personnel to each order, JFR Auto Parts ensures that tasks are handled promptly and accurately, from processing to delivery. This systematic approach not only optimizes internal processes but also cultivates a culture of accountability and teamwork. At JFR Auto Parts, the commitment to excellence extends beyond providing quality auto parts; it encompasses every aspect of the customer experience, ensuring smooth transactions and reliable service. With streamlined employee-order management, JFR Auto Parts continues to set industry standards, reinforcing its reputation as a trusted partner in the automotive parts industry.

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