question

karthik avatar image
karthik asked Jacob Abrams answered

Android version upgrade to at-least API Level 24

I have been trying to contact the clover support team at dev@clover.com As there was no reply, I am posting this here. Please help.

As of now, we are supporting our app to the following clover devices

Station 2018

Station

Clover Mini


Clover Station and Clover Mini are running on Android 4.2 and 4.4 respectively and due to some restrictions in our application, we are unable to support these operating systems


  • Does clover has any plan to upgrade the OS version on these devices?
  • If we upload a new application with minSDKVersion as 24 - Will the users having Station 2018 only receive the update?
  • Is there anyway we can disable the old app versions for other users from the web dashboard?
Clover MiniClover StationClover Station 2018Auth
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Jacob Abrams avatar image
Jacob Abrams answered

There is no plan to upgrade the OS on older devices such as original Clover Station or original Clover Mini. Note Clover Flex is below 24 as well although it appears you already do not support that device.

If you upload an app with minSDKVersion 24 it will be sent to all devices you mark as supported including devices with lower API levels, the app installation will then fail on those devices and show a visible error to the merchants so please do not do that.

If you remove an existing device from the list of supported devices for your app then all devices with that app will uninstall it.

Not exactly sure what you mean "disable the old app versions for other users", but there isn't a mechanism to publish a multiple APKs and specify different supported devices for each APK.

Note that Station 2018 currently has far fewer devices in use than original Station + original Mini so removing support for those older devices will drastically reduce your possible number of users. Also you would probably want to warn your users first before the app suddenly uninstalls itself.

Perhaps you could explain what restrictions are forcing you to require API level 24 (in a separate community question)?

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