Can someone provide an overview of options for gift cards when developing a fully integrated POS on Clover? We would like to support both closed loop and open loop options.
Fully Integrated Gift Card Options
By fully integrated do you mean you will be an app that runs on a Clover device? Sorry I don't know what you mean by closed and open loop. Do you mean cards that work only on Clover, vs. a card that can work against any retailer regardless of their POS?
Yes fully integrated meaning an app that runs on a Clover device.
On the gift card question I would like to: a) use Clover Gift Cards, b) use Custom Gift Cards, and c) 3rd Party Gift cards such as ValueLink for instance.
Thanks for your assistance.
On the gift card question I would like to: a) use Clover Gift Cards, b) use Custom Gift Cards, and c) 3rd Party Gift cards such as ValueLink for instance.
Not sure that's how it'd work for you. Clover accepts Gift Cards, but the specifics of how a payment is tendered is not typically something an app is concerned with. Your app just asks Clover to accept a payment, and you get a success or fail response back. That's a Good Thing as it means you need not be concerned with the many complexities of various tender types.
ok- that makes sense. So is it fair to say (please correct any misunderstanding)
1. Any gift card app that is currently supported on the Clover App store (including "Clover Gift Cards") needs to be installed.
2. Any third party gift card that isn't supported currently (such as ValueLink) needs to be developed and added to the Clover App store and needs to be installed.
**In both of these instances "our app just asks Clover to accept a payment" and then we get a success or fail, correct?
***If you have multiple gift card apps installed do you need to simply specify in tender type GiftCard Company A & Gift Card Company B?
Final clarifying question is how do we support the Custom Gift Cards? Do we need to build a new Clover app to support the Custom Gift Cards? I see the following post referencing the need to register BIN ranges but I don't find any instructions on how to allow the 'support' of Custom Gift Cards
https://community.clover.com/questions/2158/magnetic-gift-card-transaction.html
Thanks for your help!
1. & 2. I don't have information when the Clover Gift Cards app is installed by default. I wouldn't make any assumptions that it isn't. All third-party apps must be installed from the app market by the merchant.
2. Clover does support ValueLink gift cards.
**In both of these instances "our app just asks Clover to accept a payment" and then we get a success or fail, correct?
Yes.
***If you have multiple gift card apps installed do you need to simply specify in tender type GiftCard Company A & Gift Card Company B?
The merchant chooses.
If you plan to add support for a different gift card, loyalty system please contact appmarketbusiness@clover.com first.
> If you plan to add support for a different gift card, loyalty system please contact appmarketbusiness@clover.com first.
Hi. May I ask, why would one need to contact Clover prior to beginning development on a gift card or loyalty system? Or was this more of a generic response to let the OP know that they need to submit an app for review, as any other app?
Thanks
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