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ahsan avatar image
ahsan asked Jacob Abrams commented

Not getting order on our clover POS terminal.

Hi, we are posting an order on clover by API request. But the order created is visible on web dashboard but doesn't come on the clover POS terminal.


MID is : WY3KHR4Q170P8

Order ID : 6J0G996TS134E

Orders
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Jacob Abrams avatar image Jacob Abrams ♦♦ commented ·

Not really enough info to diagnose. It should work. Is your Clover device a devkit or is this problem happening in production? The Clover device is connected to the network properly and notifications are connected (check Help App -> Diagnostics -> Connection Status)? Click the sync button (two circular arrows) in Help App to force a sync.

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