question

commcomm avatar image
commcomm asked Frank Faustino Deactivated edited

Who can I contact about a billing question?

A customer cancelled their service before the app went live. She was charged the setup fee by Clover, after I selected it to be refunded. How do I ensure this is refunded to the customer? Who can I contact with other billing questions? Please provide a phone number as I need to have a discussion.
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1 Answer

Bryanne Vega avatar image
Bryanne Vega answered
Greetings,


Under your developer dashboard, in the Billing section you will have the metrics you're seeking, once you've selected to refund a charge, you must wait 1 or 2 cycles for the payment to reflect on their account.
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