question

borissedov avatar image
borissedov asked borissedov answered

"Error Installing App" after downloading app from market.

For some reason our merchants experience issue after re-installing the app. Beginning from previous version when they try to download app from Marked they see error message: “Error installing app”.

The app has also disappeared from all devices after that.
We uploaded the new version which was approved few days before - the same issue.
The app is a critical part of our custom ERP solution for one specific client and the clover devices can not be used without it.
Merchant ID: KF6X3772H26BC
App ID: 90GSD4E2C53BE, erp.mariobadescu.clover
Version 1.1.34.
The same situation was with v1.1.33.
Clover Android SDK
1 comment
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

borissedov avatar image borissedov commented ·
screenshot
0 Likes 0 ·
img-3021.jpg (234.7 KiB)

1 Answer

borissedov avatar image
borissedov answered
Resolved after sending Debug information to support.
It was Android-related issues.
App installs OK after factory reset.
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community