question

mikejclemmens avatar image
mikejclemmens asked Duane Moore commented

setup fails at Configuring Secure payment acceptance

Configuring Secure payment acceptance

Sandbox is set up. Dev account set up. the "Manage Dev Devices" has the device in the list with a State of "" Associated "" I can get to the Merchant page sandbox.dev.clover.com/home/m/4VFRP9Sxxxxx at the top it has "" When you get your new Clover device: Your activation code is 90308332 for serial number: C021UQ53170340 """

Device can be reset from the web page,
but on initial configuration after the you type in the activation code. it goes through all the downloads and stops then fails at Configuring Secure payment acceptance with "" There was an issue configuring secure payments ""

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Duane Moore avatar image Duane Moore commented ·

Hi, if you're still having issues configuring your device, please let us know. You may try creating a new developer account on sandbox if you have not tried that already.

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