Hi David,
Please fill out the following issue reporting template and fill it out to the best of your ability:
1. Summary of issue
2. Number of merchants affected
3. Clover merchant UUID(s) (e.g., TB6EHCJW2K3EW)
4. Device serial number(s) (e.g., C030UQ53350483)
5. Which SDK you are using, including version number (One of the following: clover-android-sdk, clover-android-connector-sdk, remote-pay-cloud, remote-pay-windows, remote-pay-android, remote-pay-ios, remote-pay-java)
6. Which Pay Display app (or Station Pay), including version number: https://help.clover.com/instruction/find-app-version-number/
7. Steps to reproduce behavior (in this case, just as close as you can get)
8. Code sample: https://stackoverflow.com/help/mcve
9. POS logs surrounding issue
10. After reproducing the issue yourself on a Clover device, send device logs via the Help app (Menu button on the upper left > Diagnostics > Send Device Logs)
Please also describe how you are disposing of the Clover Connector.
Thanks,
Keith
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