question

gaurav avatar image
gaurav Suspended asked Bryanne Vega answered

App crashing upon installing app from clover market

Our application is getting crashed on clover mini for the very first time after installation. This application is installed on various other clover mini, station, flex and station 2018 but we never faced this issue in past. Also this crash issue is coming only on one clover mini device and not on other clover devices including clover mini.
Also we had tested our api's on both production and sandbox devices but didn't found any issue on any device except for this new clover mini production device.

Any sort of help be really appreciable.
Clover Android SDKClover MiniApp Market
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Miguel avatar image Miguel commented ·
  • Is device production or sandbox?
  • Have you implemented a crash reporting tool like Crashalytics in your app to get crash logs? Please share any relevant logs.
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gaurav avatar image gaurav commented ·
  • Is device production or sandbox? --> Production
  • Have you implemented a crash reporting tool like Crashalytics in your app to get crash logs? Please share any relevant logs.--> We had implemented crashlytics but didnt received any logs for it, also it is for the very first time we got this issue but not again after cleaning app data and restarting the app. After cleaning app data we are getting only a blank screen.
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1 Answer

Bryanne Vega avatar image
Bryanne Vega answered
  • Have you've created a breakpoint @ onCreate?
  • Does the crash happens before onCreate?
  • Have you've verified your libs are imported correctly?
  • Did you tried uninstalling or clear data/cache?
  • Are you trying to use a resource that is not available for the OS version? (eg: 5.0.1 in 4.3.1)

    Last but not least, share a pastebin of your Manifest &/or onCreate.

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