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dhruv avatar image
dhruv asked dhruv commented

The DevKit is not associated but still shows 'device is already active


Unable to associate the DevKit with my account. If it is already associated, please provide information on how to re-associate it with other merchants or disassociate the device.



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Clover Flex
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parquet76 avatar image
parquet76 answered dhruv commented

Where did you get this devkit? It looks like it is already associated to another test merchant. You need to disassociate it prior to associating it. In order to disassociate it you need to login to the account it is associated with.

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dhruv avatar image dhruv commented ·

Got it from the Clover. I've checked all the accounts but it's not associated with it.

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