We finally signed up for Doordash, we have an integration with our Clover. The issue is that orders are being place from Doordash but are getting cancelled due to the following error that one kind lady provided us from Doordash. Anyone seen this before or know of a fix? I've been dealing with Doordash and Clover back and forth for 3 weeks now. I have a CLOVER CASE# MI-002082712
Orders are appearing on our Clover POS
Here is the response I got from Doodah regarding my issue.
https://support.bypassmobile.com/hc/en-us/articles/360049443971-Custom-Tenders
You will have to contact Clover Support and have them escalate to Tier2 to review the tender ID and see if it is the same for your door dash account. The message is saying the tender provided for door dash orders is incorrect
Look for common errors in the integration process, such as incorrect account details, menu mismatches, or communication issues between the systems https://help.doordash.com/merchants/s/article/Integrate-DoorDash-with-your-Clover-POS?language=en_US house of hazards
Sorry to hear about the DoorDash error! It's frustrating when things don't go as planned. By the way, if you're ever in a bind with home repairs, check out more about swift and reliable garage door repairs—just search Garage Door in My Area.
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