question

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polywickstudio asked bryanvargas answered

Refund causes "Unknown failure reason FAIL."

I get this error:
{"code":"processing_error","message":"Unknown failure reason FAIL.","requestId":"1234567890-aaaaa-zzzzz-yyyyy-xxxxxxxxxxxxxx","requestType":"REFUND","type":"api_error"}



semi-integrationsRefund
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bryanvargas answered

can you provide more details, what card was it, when was the transactions taken, what api are you using, etc

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