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01928-7325x2 avatar image
01928-7325x2 asked hicks1117 published

Clover 3D Secure With E-Commerce API

Is the 3D secure for E-commerce payment has been released?
Clover support suggesting to our merchants to contact us about enabling 3D secure on our system.

e-commerce api
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g4ll avatar image g4ll commented ·

Hi,


Any update on this, Chargebacks are getting more frequent for our merchant base and they don't leave our app, they usually leave to another POS offering more ecomm secure transactions.


Does the 3DS v2 is on the roadmap for 2023 or it was deprioritized the last year and is not going to be something added to Clover eComm?


By the end of 2021 was restricted to use only Clover eComm as payment gateway limiting us from using another payment provider who brings more reliable and safety transactions so it wil be good to bring more tools for the merchants to fight the Chargebacks and currently having the 3DS will be one of the best tools.

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eingfilip avatar image eingfilip g4ll commented ·
Any updated on this? Does anyone knows when this will be done?
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vahensing123 avatar image vahensing123 eingfilip commented ·

I have not received any information about this Sonic exe yet.

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3 Answers

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Richelle Herrli avatar image
Richelle Herrli answered gtownguy commented

Ecommerce API does not currently support 3D Secure, although it is in the roadmap. If you reach out to developer-relations@devrel.clover.com with the advice the merchant received and their UUID, we can look into why 3D Secure was advised when it is not currently supported by our APIs.

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wm1 avatar image wm1 commented ·

Would like to bump this as well.

3DS v1 is going away 10/22, so at this point it'd be good to find out about 3DSv2 implementation, which is supposed to be more "seamless" for end users.

Majority of our clients' disputes are due to no 3DS even with most restrictive "fraud" settings.

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g4ll avatar image g4ll commented ·

Hi, is there any update on the 3D S? Some of our merchant lost chargeback disputes because they're not using it.

Is there any update on this so we can give them an ETA?

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David Marginian avatar image David Marginian ♦♦ g4ll commented ·

You don't lose a chargeback dispute because 3DS wasn't used. There simply would be no chargebacks if 3DS was being used. I don't have an ETA on when this will be supported, but, keep in mind when it is supported it will only be for the Hosted Checkout and IFrame.

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g4ll avatar image g4ll David Marginian ♦♦ commented ·
Hi David,


We use both, hope soon we can enable it in our end.

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edenflavors avatar image edenflavors commented ·

Is there any apps supported by clover for credit card Fraud? We are tired of responding to disputes.

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g4ll avatar image g4ll commented ·

Hi, is there any update on the 3D S? Some of our merchant lost chargeback disputes because they're not using it.

Is there any update on this so we can give them an ETA?

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eingfilip avatar image
eingfilip answered

Richelle Herrli

Any update on this?

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hicks1117 avatar image
hicks1117 answered hicks1117 published

ANY LUCK WITH THIS OR HOW TO STOP FRAUDULENT DISPUTES

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