question

somparbt avatar image
somparbt asked tarafoster edited

Clover Flex setup

We just received our flex devkit. It is stuck at the 'Customize' setup page, nothing happened when I click Continue Any advice?
Clover Flex
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barbarajames avatar image
barbarajames answered barbarajames edited

If your Clover Flex devkit is stuck on the 'Customize' setup page and nothing happens when you click 'Continue', here are a few steps you can try:

Check the battery level: Ensure that the device has sufficient battery charge. If the battery is low, connect the device to a power source and try again.

Reset the device: Press and hold the power button for 15 seconds until the device restarts. This may help resolve any software issues that could be causing the problem. HEB Partner

Check the internet connection: Make sure the device is connected to a stable and strong Wi-Fi network. If there are connectivity issues, try restarting the router or connecting to a different network.

By trying these steps, you should be able to resolve the issue and continue with the setup process.






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tarafoster avatar image
tarafoster answered tarafoster edited

If your Flex Devkit is stuck on the Customize setup page and not responding when you click Continue, try resetting the device by holding down the reset button for at least 10 seconds. If that doesn't work, try disconnecting the power source, waiting a few seconds, and then reconnecting it. If the problem persists, contact the manufacturer for further assistance.

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