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dja avatar image
dja asked Jeffrey Blattman answered

Notification from the backend not working on sandbox

I am currently using notifications to notify my app when some changes occur on the backend, but this stopped working on the sandbox environment from one moment to another.

Notifications were reaching the app correctly but right now they are not working. In the developers environment (production) they are working fine. Also if we use api_docs I get the message.

Were there any changes in the past few days that restrict us from using this service from external sources?

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1 Answer

Jeffrey Blattman avatar image
Jeffrey Blattman answered

It's possible for the push server to go down. You can get some information by doing adb logcat -v time | grep -i push. It should be obvious if it's connected. Relying on push for correct operation is not recommended. Push is best-effort and does not provide reliable delivery of messages.

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