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heidis avatar image
heidis asked ferty answered

How can I get tips enabled on my Clover Flex device?

How can I get tips enabled on my Clover Flex device?

Clover Flex
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David Marginian avatar image
David Marginian Deactivated answered

Are you a Clover merchant asking about a production device? Or are you a developer asking about a devkit on Sandbox?

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Gurgen Chlingaryan avatar image
Gurgen Chlingaryan answered

Hi is there any answer on this question?

I try to call a clover API to find out if tips are enabled for specific device, but I can't find any such api.

There is an merchant level api call:

https://sandbox.dev.clover.com/v3/merchants/{mid}/tip_suggestions

which returns a list with isEnabled flag, so returns whatever is configured for the Merchant,


However, in device Setup->Tips->Ask for Tips configuration user can disable Tips for this device only. Even if I disable that flag, when I call
https://sandbox.dev.clover.com/connect/v1/device/read-tip

it still successfully shows the Tip screen. I supposed the it should return any failure code instead of asking for tips.


Could you please guide me?

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ferty avatar image
ferty answered

The Tip screen is still shown effectively. Instead of asking for suggestions, I assumed it should return any failure code.

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