question

awaegel avatar image
awaegel asked jenniehopkins answered

Data Retention Policy

Hello,

How long does Clover retain transaction data for each of our POS locations? I saw another post that claimed data was retained for as long as a Merchant has a relationship with Clover, butIU'm looking for something a little more official.

Thanks!
- Andrew

Merchant
10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
jenniehopkins avatar image
jenniehopkins answered

As I know, their current policy is to keep order information for the lifetime of the merchant's relationship with Clover. They ask developers to be considerate when backfilling data, and to limit such requests to MON-FRI 08:00-12:00 UTC, SAT 09:00-12:00 UTC, and SUN 09:00-13:00 UTC.

10 |2000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community