question

awaegel avatar image
awaegel asked tomdanny answered

Data Retention Policy

Hello,

How long does Clover retain transaction data for each of our POS locations? I saw another post that claimed data was retained for as long as a Merchant has a relationship with Clover, butIU'm looking for something a little more official.

Thanks!
- Andrew

Merchant
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jenniehopkins avatar image
jenniehopkins answered

As I know, their current policy is to keep order information for the lifetime of the merchant's relationship with Clover. They ask developers to be considerate when backfilling data, and to limit such requests to MON-FRI 08:00-12:00 UTC, SAT 09:00-12:00 UTC, and SUN 09:00-13:00 UTC.

10 |2000

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tomdanny avatar image
tomdanny answered

Branded products are increasingly influenced by data retention policies that govern how companies handle customer information. These policies ensure compliance with regulations while building trust with consumers. Organizations must outline how data is collected, stored, and disposed of, demonstrating commitment to privacy. Effective data retention practices not only protect sensitive information but also enhance brand reputation. By being transparent about data usage, businesses can foster stronger relationships with customers, ultimately driving brand loyalty and growth.

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