Hello, We've been sending emails to Clover Devrel and have had no response regarding the status of our app. We've already successfully integrated our app on Sandbox, but now we are stuck in limbo for production. This highly impacts our go-to-market strategy, as many of our customers are Clover users waiting for the app to be live. Thanks for any help we can get.
Hi,
I share your frustration. Our app has been pending for over 3 months now.
We have reached out to their developer support email, but they are non-responsive.
We have tried reaching out to their general call-line for assistance as well, but none of their support agents can route your concerns to the developer team.
Let me know if you have any updates here and I will keep you posted on our end.Screenshot 2024-06-03 at 1.04.50 PM.png
When communication stalls and you're left waiting for updates, it can be incredibly disheartening. It's essential to keep following up, but also to be patient and persistent. Try different avenues of communication, like phone calls or social media, to see if you can get a response. And remember, sometimes these processes take time, but don't hesitate to escalate the issue if necessary. Your app's success depends on it, so keep advocating for your needs and hopefully, you'll get the answers you're looking for soon.
Thank you all for sharing your experiences. We hope Clover can attend to our case soon as well as yours; this is already a critical path for our project.
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