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Virtual Terminal Card on File

We are attempting to use the option of storing the customer's card when making a virtual terminal transaction, with the hopes that we could then use that customer ID in the API to charge their stored card.

This does not appear to be working.

We had our merchant account modified to set the supportsMultiPayToken value to true.

Is this possible? or do we need to store the card for future use using the API first?

Thank you!

e-commerce api
10 |2000

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