question

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dcox asked bryanvargas answered

Can't edit the Customer Name on Profile

There were some transactions made where the Customer profile wasnt selected when payment was made. It created a Customer ID in our database and on the Payment Transactions report, it has for the First Name and Last Name as "Manually Entered".


When I go to the Customer Profile, I see that all of the fields are blank. I can populate most fields and save the record and the data remains in the profile. But if I try to put something in for the First Name and Last Name and save the profile, the fields revert back to blank.


Secondary question...is there a way to the Business Name on the Payment Transactions report? It only has the First Name and Last Name fields


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Customers
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1710441860636.png (111.9 KiB)
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1 Answer

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bryanvargas answered

Are you a Clover merchant? This forum is for developers that build apps on our platform to get development assistance. If you are a Clover merchant you should contact Clover support for assistance.

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